All of us find frustration in communicating via email in these fast-paced times, whether we’re the sender or the receiver.

This 10-lesson ExecuProv course offers the precise combination a business professional needs to compose better emails and to handle the responses to those that come his/her way.

This is no typical class—not a one-size-fits-all where you read text and answer questions online. Instead, ExecuProv is offering a highly interactive experience where the instructor mentors the student by giving feedback from the various exercises and assignments along the way.

Complete the lessons at your own pace (within the four-month enrollment period).

Perfect for any business professional whose job relies heavily on email communication, the following is a brief outline of what the course will offer you:

• A personal assessment of how you use email
• A hard look at the pros and cons of the manner in which you are using email
• An introspective look at why you (and others) love email and also hate it
• When  to email your communication and when to verbalize it—human to human (based on your particular job duties)
• The length, style and format for different types of email communications (according to your usage and needs)
• The most common mistakes you are making and how to correct them (some of them will truly surprise you)
• The study of different writing styles to improve your own
• How to compose emails that hit the mark
• How to convey your personality in a positive way
• How to get the real message across
• A look at your language arts and what improvements you may need to make
• A close personal examination of whether your emails are naughty or nice and how to respond to those that are hostile
• How email makes you feel—both good and bad—and why, and, what to do about it

The class will be taught by Cherie Kerr, author of The Bliss or “Diss” Connection: Email Etiquette for the Business Professional, and founder and president of ExecuProv, a public speaking and communications training company that has helped business professional “present” themselves for the past 30 years. Kerr has appeared on various broadcast programs talking about the optimal use of email; she did a 31 city AOL tour on her email course.  She also has been quoted in a number of publications on the subject, including the New York Times, Harvard Business Review, Her clients include: BP, Toyota, Experian, Office Depot, SCE, Kawasaki, the Hilton and Marriott hotel chains and many others. She also has taught at West Point Military Academy, The Naval Academy at Annapolis, the Los Angeles City Attorneys office and the District Attorneys office.

Each student is asked to complete the course within four months. An ExecuProv Certificate of Completion will be issued at the satisfactory conclusion of the course.

Fee for the course is $675. ExecuProv accepts check, Visa and Mastercard* or Paypal